Refund policy
At Pharmazest, customer satisfaction is important to us.
We accept returns only if:
- The product is damaged
- The product is incorrect
- The product is unused and in original condition
To request a return, you must contact us within 48 hours of delivery.
Once your return is approved, we may offer:
- Replacement of the product
- Exchange (if available)
- Refund (in eligible cases)
Refunds are processed after product inspection. Shipping charges are non-refundable.
We do not accept returns for used products or change of mind.